Last updated August 31, 2026

Billing and service policies

Resolucian LLC provides invoiced professional services, including information technology support, consulting, and AI workflow implementation. The terms of an applicable proposal or signed agreement control when they differ from this general policy.

Billing

Services are generally invoiced after work is performed. Unless an invoice or written agreement states otherwise, payment is due within 30 days. Available online payment methods may include card and ACH bank payment.

Refund and dispute policy

Fees for completed professional services are generally non-refundable. If you believe an invoice is inaccurate or a service was billed incorrectly, contact us promptly at info@resolucian.com. We will review the underlying work and billing records. Any approved refund or credit will be returned through the original payment method when practicable.

Cancellation policy

You may cancel a requested one-time service before work begins by contacting us. Charges remain due for work already performed and for non-cancelable third-party commitments approved for the engagement. Ongoing or recurring services may be canceled according to the notice and termination terms in the applicable written agreement.

Partial payments

Partial-payment arrangements are not automatic. Contact us before paying less than the full invoice balance. Any installment amount and schedule must be agreed in writing, and the remaining balance continues to be due under the agreed terms.

Customer service

For billing questions, service concerns, disputes, or cancellation requests, email info@resolucian.com or visit the contact page.